05-08-2025 10:36 AM
yesterday I went to the payment section to update info for my credit card and today it shows it's still loading and I can't fix it. i would like some help please.
05-09-2025 03:10 PM
Hi @ 19MAY64
Was the issue resolved?
05-08-2025 04:23 PM
not able to it yet still loading
05-08-2025 10:41 AM
@19MAY64
Try updating your CC on the PM app.
Login and go to Payment tab>Update Card Information.
If you are on the website, clear cache before login.
05-08-2025 10:40 AM
Yesk many has this issue. Refresh the page, log out and try again.
Did you also try the app?
You could also call 1855 4 Public to update the same cc number on file.
05-08-2025 10:38 AM
mine has been doing that since late yesterday as well. Payment tab just won't load correctly. Try using laptop if you are currently using app.
