payment

[johnjoe]

i entered 2 x $40 vouchers to my account but only got credit for 1 x $4o

[johnjoe]

thanks have sent message to the mods

[johnjoe]

no plan already good til end of month

[johnjoe]

no that never worked already tried.that

[Jb456]

@johnjoe 

Was one possibility used to pay for your plan?

Click "View Payment History" to double check.

If not first try entering both again maybe one didn't register and the voucher is still active.

If not working contact moderators to investigate. Keep ahold of the vouchers for now till is sorted.

  

Or private message them at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[kb_mv]

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@johnjoe wrote:

i entered 2 x $40 vouchers to my account but only got credit for 1 x $4o

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@johnjoe Did one of the vouchers renew your plan and now you have $40 showing in Available Funds? If this is the case, both vouchers were credited and these remaining funds will be used to renew next month.

[Luddite]

@johnjoe  Logout then backin and try entering them again.