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lukemckay
Great Neighbour / Super Voisin

I had to change my password - new password does not work and keep locking me out. Any help?

3 REPLIES 3

dabr
Mayor / Maire

@lukemckay   Did you try the Password Reset link first:  https://myaccount.publicmobile.ca/en/forgot-password

 

If that doesn't help, then send a private message to CS_Agent for a password reset here:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Make sure to clear your browser cache/cookies and use incognito/privacy mode too.

lukemckay
Great Neighbour / Super Voisin

thx... do you know how to reach out to a user with the PM badge?

Rashmi
Great Neighbour / Super Voisin

This happened to me, reach out to one of the users with the PM badge and they can help you get access to your account again!

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