password reset
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10-17-2019 01:37 PM - edited 01-05-2022 07:36 AM
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10-17-2019 03:33 PM
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10-17-2019 03:28 PM
Passwords can be reset in the my account page by clicking on the RESET PASSWORD TAB at the top of the page. Then follow instructions.
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10-17-2019 01:46 PM
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10-17-2019 01:43 PM
Yep, I've tried the forgot password. It says "ForgotPassword/OldPasswordNotValidContactAdmin"
So...... here i am
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10-17-2019 01:42 PM - edited 10-17-2019 01:42 PM
@Kalale wrote:I need to get my password reset by an admin. please help
Have you try the "forgot your password? link on the login page?
You can create a moderator support ticket using the ? button at the right side bottom corner of this page.
Moderator wait time is up to 2 days.
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10-17-2019 01:41 PM
I have done that but it asks for an admin to reset it
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10-17-2019 01:40 PM
@Kalale When you are on the "My Account" page, you can click on "Forgot your password". An email will be sent to your Email account (sometimes it goes to the Spam).