number change

[scott63]

why did my phone number change today?  Without my permission.

[JoyLuck · Accepted solution]

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@scott63 wrote:

why did my phone number change today?  Without my permission.

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Have a moderator look into this for you.

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[computergeek541]

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@scott63 wrote:

why did my phone number change today?  Without my permission.

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By chance, did you previosuly ask for a phone number to be ported in but that request failed?

Either way, this is something that moderators need to deal with. Please open a ticket by going to:  https://publicmobile.ca.ada.support/chat