no service

[George01]

i currently have no service because they havent taken money out yet . it is due to renew today , money is in my account . i have now lost time at work because i cant use my phone . why do they do this

[George01]

i may end up changing my provider again due to loss of income

[softech]

@George01 

try to make a manual payment using this link

https://myaccount.publicmobile.ca/en/account/payment/funds/card

add enough money , then logoff from My Account, wait 5 mins and reboot your phone and see if service resumes

[George01]

i been looking for an hour for a " pay now " tab . where is it ? its a long drive to a store

[hTideGnow]

yes, multiple customers reported this issue today.  Look like autopay wasn't working

Just login My account,click Pay and Resume services now to make a payment