no service need help

[Estherfc]

After I subscribed the plan $23/6GB , but I don't have service. 

[hTideGnow · Accepted solution]

hi @Estherfc try reboot phone, try Reset Network Settings and try sim in another phone 

if same,  you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage