no incoming calls or texts

[jtapp]

i have tired resetting phone picking a network changed sim cards to a different phone with no luck can call out and send texts.

[jtapp]

this just started the other day with no incoming calls or texts. the phone is a LG Q something its older but never giving me issues before 

[hTideGnow]

HI @NormanWalsh   according to what you paying, you pay a bit more, so, it makes sense you get better service  🙂

[NormanWalsh]

Yes but bell has 5G & 4G and PM has crap service as of lately hence friends and family all switch to Bell.

[hTideGnow]

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@jtapp wrote:

i have had this number and plan for years 

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HI @jtapp   no incoming calls and text for years?

was just some inbound calls not got to you?  or NEVER have inbound calls for years?

What make and model is your phone?

[hTideGnow]

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@NormanWalsh wrote:

Do what everyone else is doing dropping Public Mobile switching to Bell Prepaid Plans

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HI @NormanWalsh , I don't see many doingit

And Bell is $25 .. we have the exact same same plan here, unliimted Canada wide calling, text and mms unlimited.  Our $25 plan even have 1GB.  No need to " Data start at $30"

And, forgot to tell you, we have rewards here to cut down the price further

[NormanWalsh]

Do what everyone else is doing dropping Public Mobile switching to Bell Prepaid Plans that offer $25 for unlimited Canada wide calls as well offers texting, picture messaging and video messaging unlimited. They also have Data start at $30. Get this you get your calls and text LOL. No joke I had PM for years and service turned to crap forcing me to switch.

[jtapp]

how does one go about getting that done?

[darlicious]

@jtapp 

So no incoming calls or texts. Try toggling airplane mode on/off. Clear both your phone and your messages app cache. If you still have the same issue you may need your Sim card reprovisioning and your account reset. 

[jtapp]

no renewal as of late and i can't get any texts but can send them and others are getting them

[darlicious]

@jtapp 

Can you receive texts? Did you just go thru renewal?

[jtapp]

i have had this number and plan for years 

[darlicious]

@jtapp 

Did you port in your phone number?

[Yummy]

When did you sign up with PM?

Since when do you have these issues?