yesterday - last edited yesterday by computergeek541
24 Aug, data service down, when will it recover?
yesterday
Hello @chanhoichu
Depending on your location, there were reports of issues today. You can check this link and compare it to your location.
https://www.telus.com/en/qc/outages
No issues with my service today, I am the Toronto area.
You will need to contact customer service agent to fix your issue. Either via the following link:https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
did you check My Account if your data all used?
if not, try reboot phone and Reset Network Settings , try data in different area. Change network mode from Automatic to 4G/LTE and 3G to test each
if possible, test the sim card in another phone
