03-22-2020 10:19 PM - edited 01-05-2022 10:02 AM
Well I have only multimedia messages and internet no tax normal tax or calling in and out look at my account you could see the usage it's been quite silly
03-22-2020 10:54 PM - edited 03-22-2020 10:58 PM
PM uses 3G signal for voice call and regular text SMS message.
Your new phone may not support 3G and only supports LTE signal.
Therefore, your data works. Your MMS works because MMS is using data to send/receive. But no voice calls and no regular SMS text messages as your new phone does not support 3G signal.
What is the name and model of your new phone?
03-22-2020 10:27 PM
03-22-2020 10:25 PM
How do I private message you I'm new to this
03-22-2020 10:23 PM
@Solo wrote:I bought my SIM card and Walmart Thunder Bay and it worked great for a month switched phones and now it doesn't matter what phone I put it in it does not work the only thing I could do is send a picture with a text no calling nothing
What type of phone did you move the sim to.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-22-2020 10:23 PM
I set it up January 27th
03-22-2020 10:22 PM
I bought my SIM card and Walmart Thunder Bay and it worked great for a month switched phones and now it doesn't matter what phone I put it in it does not work the only thing I could do is send a picture with a text no calling nothing
03-22-2020 10:21 PM - edited 03-22-2020 10:21 PM
@Solo wrote:Well I have only multimedia messages and internet no tax normal tax or calling in and out look at my account you could see the usage it's been quite silly
@Solo , when did you setup your account? Did you port over a number? What plan are you on, could you have used up all of your minutes?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *