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new activations only plans

jennvetter
Good Citizen / Bon Citoyen

Hey guys, I am looking at cancelling my current plan and then reactivating to another plan that is for new activations only.

Can this be done without having to get a new number or SIM card?

 

thanks!

2 REPLIES 2

BKNS27
Mayor / Maire

@jennvetter 

The only way to get the promo is to port out to another carrier then purchase a new SIM and port back. I that is too much trouble in getting the new activation deal.

There are new promo plans every month so login on the PM app then check for deals on Subscription tab>Manage Subscription>Change Subscription.

Members have tried contacting the CS_Agent to help them change to the new activation plan for existing members but got rejected.

EB0
Town Hero / Héro de la Ville

@jennvetter 

Unfortunately, you can’t sign in a new plan /account and transfer the number from old PM account to a new one, SIM card is one time use, once it’s deactivated, you can’t use it anymore 

you can port out to another provider, then port back in as a new account, the new plan will have your old number

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