08-28-2019 06:50 PM - edited 01-05-2022 06:43 AM
08-28-2019 07:53 PM
@lynnherbert wrote:The new $60 plan includes US roaming for data, but there is no mention of how to get voice and text roaming while in the US. Does anyone know?
Remember to enable roaming on your phone when you go to the US.
Also if your phone doesn't automatically connect to either AT&T or T-Mobile, you may have to manually select one of these partnered networks on your phone.
08-28-2019 07:01 PM
@lynnherbert wrote:The new $60 plan includes US roaming for data, but there is no mention of how to get voice and text roaming while in the US. Does anyone know?
@lynnherbert The $60 plan includes unlimited calling and texting to the US and Canada while you are in the US.
08-28-2019 06:58 PM - edited 08-28-2019 07:00 PM
I can only assume that it's the same as how other carriers do it, which means the switch will likely be automatic when you cross the border. I'd be surprised if you had to take any extra measures to get your service in the States.
That said, it could also be an add-on that you need to activate in your account after logging in. Hopefully that sets you on the right path!