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network login

PGSparky
Great Neighbour / Super Voisin

I get prompted to log in to the network and get an internal server error

5 REPLIES 5

@PGSparky 

Tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,

or from browser mobile Chrome 

go view in desktop mode.

  1. Tap on the menu options.
  2. Select the checkbox against the Desktop site.
  3. and clear cache and cookies and use one page incognito.

here link for photo  View Desktop Site.  check it out how to do it

PGSparky
Great Neighbour / Super Voisin

phone came back clear

PGSparky
Great Neighbour / Super Voisin

Site says I still have data available, did the reset and did sim swap, everything else works but still get the prompt to log in to public mobile network and still get an internal server error when it tries.

Timer
Mayor / Maire

@PGSparky 

Check the Status of Your Device

 

and tried as mention @esjliv 

 

if still not works then contact PM support team by private message CS_Agent  to check it.

esjliv
Mayor / Maire

@PGSparky  - are you trying to access data?

Did you log into My Account to see if you have any left; or, you can call 611 to check the balances of your data as well.

 

edit, also try:

  • restart your phone
  • remove and reinsert your sim card
  • perform a Reset of the device's Network Settings
  • try your sim into another phone to see if things work
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