09-16-2023 09:01 PM
esim transfer did not go through with my previous carrier and will need to request another transfer.
Solved! Go to Solution.
09-16-2023 09:07 PM
@andrew30
https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number
09-16-2023 09:06 PM
@andrew30 I’ll send you the porting team number to re trigger the port request for you private message
make sure your fido sim is till in the cellphone and that fido plan is still active.
09-16-2023 09:04 PM
@hairbag1 they have already restarted the process. Fido mentioned that I have to send in another transfer request.
09-16-2023 09:02 PM - edited 09-16-2023 09:03 PM
you'll need to talk to them to re-start port process.
added...
https://www.publicmobile.ca/en/bc/get-help/articles/number-transfer-port-troubleshooting
