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need help with account login

Moe120
Great Neighbour / Super Voisin

Hello, I have a registered phone with public mobile and the website is not recognizing to log me in. My email ID and password, when submitted is sending the code to some unknow number. I have two accounts. one ending with 6673 is fine but oneending with 0420 is having issues.

2 REPLIES 2

Moe120
Great Neighbour / Super Voisin

That didn't help as my pubic mobile app has the same issue.

softech
Oracle
Oracle

@Moe120 not sure if it is a browser cache problem. Please try login again using browser with Incognito mode. 

if still I able to login, please message support and they can sort it out for you.

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

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