my sim card wont work

[Hustler69]

I did a sim swap and now phone work

[Hustler69]

ive submitted a ticket

[Hustler69]

yes,and then changed apn that didnt work either

[hTideGnow]

hi @Hustler69 did you actually login. My account and update the sim card number at profile ?? did you reboot after??

if you did all that, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437