cancel
Showing results for 
Search instead for 
Did you mean: 

my old sim stopped working

JDJ11
Great Neighbour / Super Voisin

my old sim stopped working so I bought a new sim, but I cannot figure out how to change my sim.  I went to Account tab but I cannot locate to Change my Sim Card.  I am so confused

1 REPLY 1

umnikke8
Town Hero / Héro de la Ville

It's quite unusual for a SIM to just stop working, especially if it was in your phone the whole time. I'd contact support to double check your account is working properly first.

Need Help? Let's chat.