10-04-2023 05:40 PM
I need my account to be frozen. My phone was hacked and my bank account too
10-04-2023 05:42 PM - edited 10-04-2023 05:42 PM
hi @rmyoung
I assume you cannot login My Account
don't wait, submit ticket with support
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-04-2023 05:41 PM - edited 10-04-2023 05:42 PM
@rmyoung
log into self-serve and mark your device as lost or stolen
you can then take the Sim card out and put it in another device, if you’re using a physical Sim card versus an eSIM
