minutes left in plan

[swiss32]

how do I find out how many minutes are left in my plan?

[esjliv]

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@swiss32 wrote:

thank you-I guess anytime I checked I was already out of minutes and using my add-on....

S.

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@swiss32 you can find out your data and minute ADDON balances when you call 611 from your device (you will need your Account PIN to access the numbers).

Press 3 at the main menu.

But, unfortunately, this does not provide you your balance on your PLAN minutes (just addons) which is too bad.

That would be a handy feature if you could obtain that from calling 611.

[swiss32]

thank you

[Anonymous]

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@swiss32 wrote:

how do I find out how many minutes are left in my plan?

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@swiss32 

you can sign in to Self-Serve, to view your account.

if your plan for $15 you have a 100 minutes,

but if you have different plan has Unlimited minutes outcalling and income calling Free

[swiss32]

thank you-I guess anytime I checked I was already out of minutes and using my add-on....

S.

[esjliv · Accepted solution]

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@swiss32 wrote:

how do I find out how many minutes are left in my plan?

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@swiss32 If you have not registered for a Self Serve account you can register for one here: https://selfserve.publicmobile.ca/self-registration/

The minute line item shows up below if you have not used it up:

[computergeek541]

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@swiss32 wrote:

how do I find out how many minutes are left in my plan?

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Please log into your account at selfserve.publicmobile.ca.  The amount of minutes (if you're on a limited minmute plan) will be listed within the data and add-ons section. If the amount of minutes isn't shown there, that means that all minutes have beeen used.