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messaging not working when i reached data limit

hawkella
Great Neighbour / Super Voisin

i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just words.

8 REPLIES 8

popping
Retired Oracle / Oracle Retraité

@hawkella wrote:

So just turn imessage off. Thanks!


Yes, you can disable iMessage.   But you are running the risk of not getting messages from your friends and friends using iPhone iMessage.  Better way is to keep iMessage enabled and enable the  SMS/MMS  under iMessage settings

SMS/MMS
MMS Messaging = enabled
Group Messaging = enabled
All other Messages settings are disabled
 
PM is prepaid service and there is no pay-per-use overage charge.  Keep your data enabled to get the picture MMS.  When you are connected on WiFi, your iMessage messages will be flowing again.

kselmak
Mayor / Maire

It's a good idea to specify sms instead of iMessage in settings as it will save your data, it's unlimited as long as you are using sms, bit iMessages use data which is limited

jenjen31
Good Citizen / Bon Citoyen

Hi! If you are using an iPhone just make sure that if the message isn't sending, hold onto the message for 1 to 2 seconds and press "send as text message" when it comes up. 

 

Either do this, or when your data runs out, turn off your iMessage completely so it will automatically send as a text message.

 

This should resolve your issue.

@hawkella or use it only on WiFi. Also turn off wifi+. It uses plan data when your wifi is spotty. Stay safe. 

hawkella
Great Neighbour / Super Voisin

the issue is i have unlimited texting. Adding more data is not the solution.

hawkella
Great Neighbour / Super Voisin

So just turn imessage off. Thanks!

hairbag1
Mayor / Maire

@hawkella wrote:

i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just words.


You can make use of wifi or get the 1GB of data add-on for $15. Any unused data left at your next renewal will just roll over until you need it next time.

Make sure to enable wifi on your phone, if you haven't already.

gblackma
Mayor / Maire

@hawkella of your phone is an iPhone and you are using Imessage it requires either wifi or plan data to work. Enable sms amd mms and use that when your data is finished. It doesn't require plan data.  Stay safe. 

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