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message 8UV1 Your call cannot be completed as dialed

Tofino
Great Neighbour / Super Voisin

Hello, 

 

I ve just purchased an add on to be able to call France and every time I dial a number I have this message saying that 

Your call cannot be completed as dialed

 

The number is 

0033 +4.50.10.22.43

it is a regular number (not a toll free)

 

I ve tried several other numbers and it is the same result.

What should I do?

 

Thanks for your help, 

Emma

8 REPLIES 8

0PX9O4
Deputy Mayor / Adjoint au Maire

You're very welcome @Tofino ! All the best, and now happy international calling to you! 🙂

Tofino
Great Neighbour / Super Voisin

Thanks so much it works perfectly by adding the +sign

 

amazing!!

Thanks 0PX9O4

0PX9O4
Deputy Mayor / Adjoint au Maire

The usage of 011 was relevant in the era of landline phones in North America (they did not have a "+" key), but the international standard of using the "+" sign is the better practice, and is the only guaranteed way to bypass any default formatting settings on your phone app.

Anonymous
Not applicable

 @Tofino : There are a couple parts to all this international dialing.

1. Use either 011 or + to "get out to international".

2. If the other end has leading zeros in their numbers then drop them.

0PX9O4
Deputy Mayor / Adjoint au Maire

@Tofino

 

The error you are receiving has to do with the number being badly formatted. In addition, I can confirm that the number you have provided is valid, as per fone finder: http://www.fonefinder.net/findint.php?intlnum=33450102243&intlquery=Search+by+Number&intlname=

 

So the most likely scenario is that your "phone" app is configured to interfere with the formatting of phone numbers by default. Usually, this can be overridden by using the "+" sign. You will not be able to call an international number by just putting it in without a prefix, so "33450102243" will not work.

 

TLDR; try calling +33450102243 and share your results here.

Tofino
Great Neighbour / Super Voisin

yes sorry that was confusing  that is what I used 

33450102243 or 0033450102243

 

same answer

 

thanks

Anonymous
Not applicable

@Tofino 

EXAMPLE: 01133xxxxxxxx

 

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on, 

 

and try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

 

for android visit Here link ,

 

and do Rebooting your phone ,This is quick and simple,to refreshing your network,

*what is meant by rebooting the device turn off and turn it back on.

0PX9O4
Deputy Mayor / Adjoint au Maire

Hi Emma,

 

The plus sign cannot be used in addition to "00". You should just dial +33450102243 from your phone.

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