mailing address

[Allan10]

How to update mailing address to order a new SIM

[Neil11]

Your best is buying bet is buying a physical sim card from a koodo/telus store or a mobile klinic store. Then contact CS_AGENT and they will credit you the cost of the sim $11.30 (10+tax). This was what I did after waiting almost 2 weeks and my sim not arriving.

[hairbag1]

@Allan10 

if you've already ordered the PM sim, then use the link supplied by slusagm to see if it's been sent already. If you haven't ordered it yet...just edit your address as suggested...then place the order.

[Chalupa_Batman]

Hey @Allan10 

I would advise not to order a SIM card directly from Public Mobile. It can be up to 3 plus weeks to get it in the mail. Here are better options...

Amazon

Or

Purchase directly from a store that may have them. Use this link to find a store.

https://www.publicmobile.ca/en/on/pick-up-SIM

[slusagm]

hope it is not too late.  Check with PM and provide them the order number 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@Allan10 

Using the Public Mobile app on your cellphone, log in to your PM account / Manage Profile / ...in there you can edit your info including the address.