04-08-2017 07:42 AM - edited 01-05-2022 01:56 AM
04-09-2017 06:38 PM
04-09-2017 04:20 PM
04-09-2017 04:19 PM
04-09-2017 04:17 PM
04-09-2017 04:16 PM
04-09-2017 03:59 PM
04-09-2017 03:57 PM
Hey @dboxtvinfo,
As Mary told you in the private message you exchanged, we cannot send you a personnal email, we must communicate through the community 🙂
I can also see that she asked you for your phone number and PIN # in order to enter your account and look into it but we never received an answer from you.
Please send either one of us these information via private message and we'll be glad to help you 🙂
Thanks,
Marie
04-09-2017 03:50 PM
04-09-2017 03:49 PM
04-09-2017 03:48 PM
04-08-2017 10:22 AM
Hey @dboxtvinfo,
Thank you for contacting us via out community!
I understand that you have some concerns regarding your account balance and you've come to the right place for answers. I have received your private message, please allow me a few minutes to look into it - expect my reply shortly.
Regards,
Mary
04-08-2017 10:21 AM
If you send a screenshot of your paynent history tht could help as well
04-08-2017 10:06 AM
we are missing more informations, and your question is not clear like the two above mentionned.
04-08-2017 08:30 AM
04-08-2017 08:03 AM