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login is not working

eeveadamalex
Great Neighbour / Super Voisin

I can't login to my account.  I was getting a password error (which was not an actual error) so I tried to reset, and that give an error message as well ? 

3 REPLIES 3


@Yummy wrote:

After password reset you have to wait at least 15-20 min and then to try again.

What do you mean 'not actual error'? Either you provided correct or incorrect password.


There is no wait time after resetting the password. The new password works immediately.

Yummy
Mayor / Maire

After password reset you have to wait at least 15-20 min and then to try again.

What do you mean 'not actual error'? Either you provided correct or incorrect password.

Outdoorsman
Mayor / Maire

@eeveadamalex 

hi try using a different browser in private or incognito mode try to sign in again 


 
 
 
 
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