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patricky
Great Neighbour / Super Voisin

i have an account for my daughter  but cant log in to change updated credit card info

 

6 REPLIES 6

Dunkman
Oracle
Oracle

@patricky 

When you login to my account, click on sign up.  

Eversafe sign up.jpg

patricky
Great Neighbour / Super Voisin

how do i create an evesafe id if i cant log in in the firstplace

 

If it's asking to create an Eversafe ID then you wold need to. No way around it.

https://www.publicmobile.ca/en/bc/get-help/articles/eversafe-faqs

Dunkman
Oracle
Oracle

@patricky wrote:

i have an account for my daughter  but cant log in to change updated credit card info

 


@patricky 

Did you sign up for a new Eversafe login then?  

patricky
Great Neighbour / Super Voisin

ok so .. its complicated.    i signed my daughter up years ago before eversafe  I used her e mail but my credit card.   when we try to recieve a new pass code with her ph number we dont get an e mail

Sansan
Mayor / Maire

What error message are you getting when you try to log in? 

Updating cc has been problematic for some time now. 

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