06-23-2025
07:18 PM
- last edited on
06-23-2025
11:19 PM
by
computergeek541
I got my invoice, problem is there's a spelling mistake on it. "RECIEPT" is written, instead of "RECEIPT".
Would the team please fix this typo for the current invoice and all future invoices please.
Thank you
06-23-2025 08:11 PM
hi @Cyrus1
we are just customers here, you need to make your voice heard to the right place. Tell PM support agent and ask them to escalate
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
06-23-2025 07:58 PM
@Cyrus1 this has been incorrect for a long time now. I'm sure that Public Mobile is aware as many people has pointed it out before.
Don't hold your breath that it will be corrected anytime soon...
But, use the chatbot and create a ticket and let them know.