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invoice problem

Cyrus1
Great Neighbour / Super Voisin

I got my invoice, problem is there's a spelling mistake on it. "RECIEPT" is written, instead of "RECEIPT". 

Would the team please fix this typo for the current invoice and all future invoices please.

 

Thank you

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Cyrus1 

we are just customers here, you need to make your voice heard to the right place.  Tell PM support agent and ask them to escalate

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

Sansan
Mayor / Maire

@Cyrus1  this has been incorrect for a long time now. I'm sure that Public Mobile is aware as many people has pointed it out before.

Don't hold your breath that it will be corrected anytime soon...

But, use the chatbot and create a ticket and let them know.

Need Help? Let's chat.