3 weeks ago
New account just activated, but I can only call out, not receiving any calls, not able to receive/send any SMS, can't even get the code to complete my account registration.
What should I do?
Thanks!
So they weren't able to fix yet?
S22ultra
Yes, I have restarted my phone multiple times as well as reset the network. Unfortunately, not working at all. ☹️
Did you restart your phone? What type of phone do you have?
Sometimes resetting networks helps.
Thank you, I will submit a ticket and hope they will help to fix this asap. Much appreciated!
@JinLuo
You will need to engage a Public Mobile agent. You can click on the link to send a message now.
They will respond and review your accoint in the morning.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
