invalid sim when registering

[pheebs1234]

Can someone please help me?  I got through most of the activation / set up and then the site said there was an error and directed me back to page one.. and now  my sim is invalid.  I got as far as selecting the phone number but didn't actually  pay before I got an error.  I tried going back to the first page and entering everything again but now it says Invalid SIM since I think its already been "activated" .  

I tried logging in with my email address and password that I used when I signed up to activate the sim but its not recogizing it and when I enter forgot password I get an error.   

[hairbag1]

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@marcioandjojo wrote:

I am having the same problems..

whats the resolution?

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Just follow above instruction as laid out by @Anonymous. To get more eyes looking at your concern, you should start a new thread otherwise. 

Good luck.

[marcioandjojo]

I am having the same problems..

whats the resolution?

[pheebs1234]

thank you so much...! I had to do it 2 more times waiting an hour in between because I would get an error at one step or another before it finally went all the way through to the end.. ughh!!  

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@Anonymous wrote:

 @pheebs1234 

Wait about an hour, clear cache/cookies, maybe even try incognito/privacy or a different browser without filtering add-ons and try again.

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[Anonymous · Accepted solution]

 @pheebs1234 

Wait about an hour, clear cache/cookies, maybe even try incognito/privacy or a different browser without filtering add-ons and try again.