03-03-2025 01:01 PM
I cannot confirm full service through the app as I am getting a incorrect code message
03-03-2025 02:06 PM
hi @7099803377
then please message support and ask them to check and help
and if your community name is a phone number, you might want to ask support agent to change to another one, you likely don't want everyone to know your phone number
03-03-2025 02:04 PM
Nothing works : (
03-03-2025 01:18 PM
HI @7099803377
you sure it is not you clicked too fast for Resend code and codes got mixed up?
try Send email and Send voicemail option. With voicemail option, you call back to VM with your phone, or another phone, to get the code.
if none of these helps, ask PM support agent to look into it, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
03-03-2025 01:04 PM
Sometimes the code is delayed. Does it give you the ability to send to email? Type the incorrect code 3-4 times then it should trigger email.
