04-30-2018 03:42 PM - edited 01-04-2022 04:12 PM
@CS_Agent can anyone help with an incomplete number/account porting from Virgin?
I can send/receive texts, and phone out but any incoming calls are going to my old phone/sim card.
04-30-2018 05:29 PM - edited 04-30-2018 05:54 PM
This is duplicate thread. IGNORE and go here https://productioncommunity.publicmobile.ca/t5/Getting-Started/incomplete-porting-from-Virgin/m-p/23...
04-30-2018 03:48 PM
Please contact the moderator team to look into the incomplete port. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.
04-30-2018 03:46 PM - edited 04-30-2018 03:47 PM
Just give it a bit more time I think... it's in progress by the sounds of it! Unless you did this yesterday or something like that.
