@sheren8381, don't worry about losing your money. I don't know what time you contacted the moderator team. Under normal conditions, they reply within the hour. They have finished work for the day, but will be back tomorrow morning. Keep an eye on your private message inbox.
@sheren8381 You already posted about your problem today. Did you not contact the mod team via private message?
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
This service I activated yesterday also restarted many times. But still I can't get any one from public mobile
In that case, it seems like your port from FM did not go through. Is your FM sim still working?If yes, you will need to send a private message to the Moderator_Team with your account info so they can request the port in from their end.
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
Out going and text works fine but no. My service is transferred from freedom service.
Since you ported from FM, i suggest you to wait a few hours and then test after power cycling your phone. If it's still doesn't work, you will need to send a private message to the Moderator_Team with your account info.
If I do need Moderator assistance, what information should I provide?
Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information
In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
Did you port in your number when you activated? If yes, seems like your porting is not complete yet.
How about outgoing and other services like text or data?
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
