iPhone XR SIM Card/PUK Locked

[cs3682]

Hi,

I was messing around with my iPhone settings (something I probably shouldn't have done) and wound up (seemingly) locking myself out of my iPhone. I am getting the following prompt:

Unlock your SIM
SIM Card PUK Locked
Enter Puk for SIM Card

I bought the original SIM from Amazon 2+ years ago and the only packaging I kept for it does not have any 'PUK' (or any variations) listed on it. I tried toggling the SIM Lock on/off with no luck. I also tried guessing the password a few times (0000, 1234, etc) but it appears I only have 5 more chances until I'm permanently locked out from my phone.

Any suggestions or guidance would be appreciated.

Thanks.

[RossN]

@cs3682 hi if you sim locked your phone follow this link  https://urlshortner.tiia.ai/Oyn1L6

[cs3682]

@Metal1967 Thanks.

[Metal1967 · Accepted solution]

@cs3682  You’ll have to send a message to a CSA agent explaining your issue  and they will sort things out for you