07-31-2023 11:12 AM
I brought a iPhone SE 2020 from Public mobile on Oct 23, 2023. It is not working properly. The back camera doesn't work, the flashlight doesn't work. I have problems with Candy crush. It is my understanding that it was guaranteed for a year. How do I fix these problems.
08-02-2023 02:13 PM
An Apple store will charge you. You have a one year warranty that was to be performed by MobileKlinik. If it was support that told you that then ask them if they will pay for the repair.
08-02-2023 02:09 PM
Thanks but I already tried that several times. I am now being told to go the Apple Store.
07-31-2023 03:59 PM
Try:
Reboot.
A total erase and reset.
07-31-2023 11:43 AM
Yes, 2022 thank you I submitted a ticket and am waiting for someone to get back to me. Meanwhile I try going to the store. Thank you
07-31-2023 11:42 AM
Thank you Will I will think I've found a store near me. Thank you
07-31-2023 11:17 AM
Public Mobile used to carry a help article of warranties and claims. Going by memory, I thought you can take your phone to a mobile klinik for warranty work. I think this site can be used to check the remaining warranty for a device.
07-31-2023 11:15 AM - edited 07-31-2023 11:17 AM
contact CSA about warranty..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
btw...you meant Oct 2022 ...right ?