i paid my bill but not working

[pathmalogini1]

hi there!

i paid my bill on 06 th this month but my phone is not working .

[Cyber]

@pathmalogini1,

Did you join Public Mobile before January 27th, 2015? If YES, you can do *611 from your cellphone or call 1-855-478-2542.

After January 27th, 2015, customer service is now ONLY through the community or by email.

[pathmalogini1]

please send the phone number.of account depatment.

[pathmalogini1]

hi please send your phone no i will call u .becouse you did't answer the massage.

[Cyber]

@pathmalogini1,

For any billing issue, you have to send an email to Public Mobile.

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

  - Choose "My Account"

  - Choose "Billing and Payments"

  - Choose "My account is active"

  - Choose "I do not know my account balance / amount owing"

Then click on "Email Us" and fill up the form.

An agent from Public Mobile will answer you in about 24 to 36 hours.

[pathmalogini1]

please let me know its gona work or give me my money back