a month ago
I setup my sons acct on Public a few months ago and its working fine. however i am unable to access the app or login online as I do not remember the email address i used when i set it up for him. how can I find out the right address to use for logging inn? Keep in mind I have a total of four accts (2 kids, wife, myself) each with a different email address. can anyone help me out? The chat support is useless everytime i use it I get the auto "here.
Solved! Go to Solution.
a month ago
HI @Eronberg
yes, PM support agent can help to sort it out. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage