i activated my sim card a moment ago. but i forgot to use 12months2gb Code

[XiaofangLi]

I activated my Sim card just the moment ago, but I forgot to use 12months2gb promotion code. Can I add this promotion to my plan?

[Yummy]

Not a problem. Contact agent to add a code to your account.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Watch for envelope in top right corner of Community page. It will show Number of unread emails.

[dust2dust]

You would need to contact support. Click on SIMon down below and find your way to submit a ticket.