how to reset online selfserve account password?

[Aziz1]

i can not acces online self seve account, even i speak to an agent to reset password. but it,s not working

[Nourten17]

Thank you!

[matbasm]

@Nourten17, there is no email for Public Mobile.   You need to send a private message to the moderator team.  Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

[Nourten17]

How can i send pm an e-mail

[Cyber · Accepted solution]

@Aziz1,

You can recover your password by using the forgotten password function here.

If you're unable to reset it, please send an email to Public Mobile.

How to send an email ?

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

  - Choose radio button "My Account"

  - Choose radio button "Passwords"

  - Choose radio button "I have a question related to my PIN or password"

Then click on "Email Us" and fill up the form.