how to reset active greetings

[ashhaq]

i want to change my active greetings on the voicemail, but didn't find any option from the menu.

need opinion.

[Korth]

The guide is relevant because the Voicemail operates the same regardless of what kind of phone you call it from.

[LEGO]

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@Korth wrote:

Telus Voicemail User Guide

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This guide is irrelevant since it is for Home Phone. Good try though!

[Korth]

Telus Voicemail User Guide

Telus Voicemail Quick Reference Guide

[LEGO]

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@ashhaq wrote:

                               System Greeting- 6

seems public mobile does not have option to delete/ replace the active greeting. 

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After you record your personal greeting, you would be able to choose between greetings, then option to choose System Greeting becomes available.

[LEGO]

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@ashhaq wrote:

                              Delete a Greeting- 4

seems public mobile does not have option to delete/ replace the active greeting.

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It is available, but first you need to activate / record your personal greeting, then that option would be available.

[ashhaq]

i checked the telus link regarding voicemail, but public mobile lacking last 2 options out of 5 options under personal Greetings in telus

                               Activate a Greeting- 1

                              Listen to Greetings- 2

                              Record a Greeting- 3

                              Delete a Greeting- 4

                               System Greeting- 6

seems public mobile does not have option to delete/ replace the active greeting.

[LEGO]

@ashhaq TELUS Voicemail Quick Reference Guide: click here

[ashhaq]

thanks for the reply, but the issue is i am able to change/ delete the personal greeting but not the active greeting which i recorded earlier.

[Luddite]

I think this is the procedure you need.

• From the handset, dial 1+ the 10-digit phone number + Send.
  or
• From a landline, dial the 10-digit phone number and press the star key to interrupt the system greeting
•  Enter password when prompted
• Press 3 for Greetings options
• Press 1 for Personal Greetings options