10-29-2019 07:46 AM - edited 01-05-2022 09:35 AM
how to forward my public mobile incoming calls to another number without doing it through my phone - can it be done?
Any help appreciated. Thanks.
Solved! Go to Solution.
10-29-2019 06:48 PM
@LovesToPM wrote:If you use the Unconditional call forwarding, it will work regardless if your phone is off or SIM is out of phone.
@LovesToPM correct, call forwarding is done at the network level, not at the device level.
10-29-2019 10:07 AM
If you use the Unconditional call forwarding, it will work regardless if your phone is off or SIM is out of phone. To enable, dial '*21*' + ten-digit phone number + '#' + SEND
It will work until you disable it again (by dialing '#21#')
10-29-2019 10:02 AM
@ChuckYeah wrote:Is this knowledge base article any help? It's too sunny to read on my phone where I am.
Thank you I read this information Question if I follow the instructions, and then remove
the sim card, will it still work I believe without a sim card people can still leave a voice message, but unsure if will forward my calls.
10-29-2019 10:01 AM
@Triguy wrote:I don't think it is possible. Here is more info about call forwarding.
https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding
Thank you I read this information Question if I follow the instructions, and then remove
the sim card, will it still work I believe without a sim card people can still leave a voice message, but unsure if will forward my calls.
10-29-2019 08:50 AM
Is this knowledge base article any help? It's too sunny to read on my phone where I am.
10-29-2019 08:39 AM - edited 10-29-2019 08:27 PM
Yes call forwarding is normally enabled/disabled through your phone.
10-29-2019 08:12 AM
Isn't this a function you do on your phone? On the iPhone, Settings -> Phone -> Call forward
10-29-2019 08:06 AM
Sorry can't be done
I wander if moderators could help, I had Rogers rep do it for me
10-29-2019 07:58 AM
I don't think it is possible. Here is more info about call forwarding.
https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding