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how to fix Call settings error Network or SIM card error?

Donmoto
Great Neighbour / Super Voisin

how to fix Call settings error Network or SIM card error?

It used to work but stopped working few weeks ago. Tried reset, reboot phone. re-inserted SIM card etc...Nothing works. so cannot forward phone call to a different phone.

2 REPLIES 2

Handy1
Mayor / Maire

@Donmoto  Can try to reset network settings see if that helps . But you can also ask support to investigate also 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1721070623540.jpeg

 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

eddieO
Great Citizen / Super Citoyen

@Donmoto to rule out a faulty SIM card are you able to try it out in another phone? If you still have problems you'll need to get a new SIM card. You can contact a CS_agent by clicking the small orange circle in the bottom right corner and type: Customer Support Agent

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