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how can i transfer my number from my old to my new sim card

jolaupo
Great Neighbour / Super Voisin
 
2 REPLIES 2

Griff
Town Hero / Héro de la Ville

Hi @jolaupo 

Log into your self serve account
Click "Plans and Add-ons"
Click "Change SIM Card"
Enter your new SIM card number, it should start with 891
Submit, service should now be on the new SIM, be sure to do a power cycle on the device you are attempting to use.

chukdefatey
Deputy Mayor / Adjoint au Maire
Log into publicmobile.ca self serve then swap to the new Sim card, it's very simple try it.
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