i am going to travel between Oct 24 to December 3 and I will not be able to use my mobile services with public mobile. Can I suspend my account during this period? What other options do I have to avoid being charged during this period.?
hi@Maryandfary if you don't have any amount as Available Fund in My Account, then just login to My Account, disable Pre-authorized payments. PM won't charge you further at the end of this cycle and your account will then be suspended
when you are back in Dec 3, just login to My Account and reactivate the plan by making a payment manually