help to set up the acct login

[katykuo]

Hi manager,

pls help me for the following issue,

i cannot log in to my selfserve acct to change and add on the service

ACCT: 10000000******

name: KATY ***

pls help me to set up the acct login so i can modify and top up the acct tks.

[Shazia_K]

Hello @katykuo, 

Thank you for reaching out to us, 

I have sent you a private message with the instructions for the account access.

Thanks,

Shazia

[Samianauman]

---

@katykuo wrote:

Hi manager,

pls help me for the following issue,

i cannot log in to my selfserve acct to change and add on the service

ACCT: 10000000******

name: KATY ***

pls help me to set up the acct login so i can modify and top up the acct tks.

---

@katykuo
And If you don't know how to contact mod here's all the details how and what do you need to send in private msg
Contact mod dept they will help you with the process
In your private message to any moderator include whatever bits of the following info you have:
* PM account email address
* PM phone number
* Detailed explanation
* Community Moderators are available from Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST)
Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link then webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your reason with account and email address
Thanks

[NDesai]

Hi, 

I have edited the personal info you included as this is a public community. 

Please send a private message to one of the mod and they will get back to you tomorrow morning.