help setting up

[Jean2121]

I got 90% thru the setup when I saw that my address had an error message. I had to return to the 1st screen to correct the address but now when I try to get thru the first screen it says my SIM # is invalid.  I'm assuming it's becasue I'd already started to set it up. Is there a way to get the SIM to be accepted again?

[dabr]

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@Jean2121 wrote:

Thanks again

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Hope it works out for you next time you try:)

[Jean2121]

Thanks again

[Jean2121]

Thanks , I entered payment but that's when I noticed the address issue, I'll wait the hour and try again. Thank you

[dabr]

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@Jean2121 wrote:

I got 90% thru the setup when I saw that my address had an error message. I had to return to the 1st screen to correct the address but now when I try to get thru the first screen it says my SIM # is invalid.  I'm assuming it's becasue I'd already started to set it up. Is there a way to get the SIM to be accepted again?

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You should wait an hour and try again.  You can also try a different browser or/incognito mode.

[computergeek541]

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@Jean2121 wrote:

I got 90% thru the setup when I saw that my address had an error message. I had to return to the 1st screen to correct the address but now when I try to get thru the first screen it says my SIM # is invalid.  I'm assuming it's becasue I'd already started to set it up. Is there a way to get the SIM to be accepted again?

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If you never got to entering payment information, the fix is usually pretty simple.  Wait an hour and then try again.