10-11-2017 07:34 AM - edited 01-04-2022 02:45 PM
Hi
I read a post about if you have a future plan change planned and if for some reason your autopay doesn’t work, and the plan promo is gone by that time, you will miss that opportunity so they recommended you pay a day or two early to avoid this. If you’re setup for autopay how can you pay a day or two early?
thanks
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10-11-2017 09:09 AM
@Luddite, great pickup on that portion of the post. Was to early still waking up and only answered the how to make a payment portion.
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10-11-2017 08:37 AM
@bd23 If autopay fails, the moderators will restore your promo plan. You will not lose it unless you fail to pay for 90 days after expiry date.
10-11-2017 08:11 AM
@bd23, if you go into your self serve and make a payment the money will come off of your credit card and go into available funds and sit there until there is a renewal
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