12-22-2016 11:45 PM - edited 01-04-2022 01:24 PM
I have the fall promo plan future dated to start january 20
I have auto renewal set in place.
I will be out of the country from jan 9 - feb 9.
Ideally i would like to
1) remove auto pay and let plan expire
2) pay for service on Feb 8 and have promo plan.
I am just unsure on how things will work and if I will loose promo plan if I don't let it auto renew on the 20th of Jan.
So the questions are
if account is suspended/expired and i put $120 in as a one time payment, will it then activate the promo plan automatically?
any thoughts on what to do would be great.
thanks
Solved! Go to Solution.
12-23-2016 02:48 AM - edited 12-23-2016 02:50 AM
If you disable autopay, your plan will not change to fall promo due to payment error.
If you load $120 before renewal, I am not sure whether you have to manually renew or it auto renews without having AutoPay enabled. Either way, you will have to pay for those 20 days in order to not lose the promo. So, you should leave it on AutoPay and just make sure it did go through while you're out of the country.
I am not sure if mods will allow you to stay on suspended status and honor the fall promo when you get back, but you can try messaging them and see if they can.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.