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forgotten email

emmit
Great Neighbour / Super Voisin

unable to login with email as it is saying its not registered. phone number is also not working can someone tell me how to fix this

1 REPLY 1

Chalupa_Batman
Mayor / Maire

@emmit wrote:

unable to login with email as it is saying its not registered. phone number is also not working can someone tell me how to fix this


Public Mobile is a self serve service. We are all customers like you. Nobody here can assist you. You need to create a ticket for support to help you figure this out.

If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

 

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