forget enter referral code

[Rickrick604]

Hi，my wife send me a referral code I forgot to enter during the subscription.  Can you help me add it manual to my account, so she will get $10 off.  During her register as new subscriber I also buy a esim $5.  Because I make a mistake I use my phone to subscribe the plan.  So I have to buy a new esim to activate her phone.  Will I get that credit back on her plan?  Her referral code was 8RH9GP. Thanks again

[slusagm · Accepted solution]

no worries @Rickrick604 

PM can help to add the code back

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA  code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.)    When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen       

But if you have trouble using Chatbot to open ticket, then message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage