fixed one issue but not port issue...

[fftljoe]

@Mary_Myou replied to my private message and updated the plan details onto my PM account but you neglected to mention anything about my number being ported from koodo. I should already be using only PM and have no koodo account but I have been waiting, quite patiently, for support to fix the issues. If I have to pay more to koodo because of this very long delay I will be very upset and disappointed.

Edit: I see only one mod online today Sunday the 11th  @Saray_O

Maybe you can help?

[fftljoe]

have messaged several mods but haven't changed my koodo email will do so now. thanks for trying to help. glad pm users are helpful

[Luddite]

If not already done send a private message to any moderator ( @Mary_M for example) with 

• Koodo account number, exactly as shown on your bill
• Koodo phone number
• the name, exactly as shown on Koodo bill
• an Alternate Phone Number; someone else’s, not your own

Given their backlog it will likely be several days before they respond.

If you used the same email for Koodo and Publc Mobile chnange your Koodo address.